This one is going out to all those searching the Facebook help pages that really offer no help. I couldn’t believe just how little help those pages and their comments/information were… especially with no Facebook representatives helping anyone! Anyways…
I recently set up a new business page for a client, from a new Facebook account so my personal life wouldn’t get all mixed in with their business.
When it came time to changing the page’s username, so that the URL for the business site would change from the arbitrarily assigned one, facebook.com/sample-business-name-684192348769/ to a more appropriate one like, facebook.com/samplebusinessname I kept getting an error saying, “You’re not eligible to create a username”.
So a quick search says The Page needs 25 likes before you are eligible to create a username. It’s important to point out it says “The Page” needs 25 likes… because that’s wrong. The page had 50+ likes.
Firstly, Facebook’s own help pages about creating a username don’t even mention the page, or the user trying to creating the page, needing 25 likes. Helpful.
Secondly, you’ll run across hundreds of help pages like this one stating the page needs 25 likes before you can change or create the username. And they are wrong.
The solution for my case, and I say my case because you might be trying to do something similar but not quite the same… but for me trying to create a NEW USERNAME for a NEW PAGE from a NEW ACCOUNT, the admin account itself needed to have 25 likes.
As I had just created a new Facebook account, so as to not intermingle with my existing Facebook life, there were no likes on my new account!
I never could find this this solution posted anywhere, so I hope I’m helping some people out there get through this issue.
Tip: How was I able to instantly get 25 likes for the admin account to create the username? I added my friend’s email as an admin for the page (who has a bunch of likes) and got them to log into to the page and create the username. Worked first time without a hitch. I then deleted the temporary admin account which I only needed for 3 minutes.
Hope this helps!
worked like a charm! THANKS!
You’re a hero!
Thanks for the info!
Thanks buddy.
Great, thank you
Finally! Thank you for posting this! Couldnt get any answers from facebook help and this fixed my problem!
Thanks for that information, work !!!
Hi there, do you mean you added someone else to be admin, and use that new admin account to add the username? Çause it doesn’t work for me. :( Can you help me please :(((
Yes, I added another Facebook user’s email (who all ready had 25+ likes) to be an admin for the page. Then with their admin login, get them to sign in and add the username. See “Tip” at bottom of post. Good luck!
Thanks so much! It works!
We have been searching solution for days!
Thanks a lot. Am really grateful to you. Couldn’t find this solution anywhere. Kudos!
you are great, thanks a lot！
hey, I’m curious about what you mean by the admin account needing to have 25 likes. since admin accounts are personal pages they can only get follows and friends but not likes unless you’re talking about on a specific post. Are you supposed to change the personal into a page for this to happen? A response would be greatly appreciated, thanks
It’s a good question, and since it was almost two years I did this I am not specifically sure if my friend’s email I used was 1) an admin for a page that had a minimum of 25 likes; or 2) that their postings had received a total of more than 25 likes. Maybe someone else could respond if they know.
I also see a bunch of new google search responses if you search for “facebook admin email need 25 likes”. Best of luck—hope this helps.
You are amazing!
thank you!!! you are an angel. it worked!
wow, you’re the real MVP. seriously, worked like enchanted magic. thanks so so much
Enchanted magic! Sometimes that’s what it takes. Glad it helped you out.
Worked a treat, as described, thank you very much
You are awesome! Thank you!!
Thanks again – this worked like a charm. Exact issue I was running into. Cheers!
Really appreciate this post. Thanks!
Worked like a charm ty!!
Super helpful! Thank you!
:( Didn’t work. I added myself, I have over 450 likes and was accepted as admin and still getting the error message.
Suggestions??
Unless they’ve changed their ways (which isn’t impossible) it should be working fine. My only thought that may help you, is I added added *a friend* to the admin which has the likes. You say you added *yourself*. I wonder if FB knows it’s the same account and therefore not working for you. Try adding a friend with the likes to the admin. You can always delete them afterwords. Good luck!
Thank you! This worked for me – I have spent weeks trying to fix the user name issue/page link broken error page for one of my business pages and Facebook was no help with no response to my Help Tickets beyond “Your feedback will be used to help improve Facebook”.
This work around worked in seconds and fixed both problems.
In the constant battle of surprises and technology, isn’t it so nice when something works as it should?! Glad this helped. I was surprised that Facebook’s own help pages weren’t, well, more helpful. Have a great day!
Thanks so much for this. The admin trick worked great!
What do you mean by saying ” a friend who has more than 25 likes?” Another admin should have a fan page which has like more than 25?
It’s a good question. As this post is nearly 3 years old I can’t remember to be honest. If I try to “logic it out”, and I may be wrong, that because a person can’t have likes, I would guess that the person who I added their email was an admin of another fan page that had more than 25 likes. Hope this helps!
I was helping a friend with her page and we received the error. So glad you had this posted as we were literally able to resolve the whole matter in – as you said – three minutes! Appreciated the advice! With smiles, Samantha Eve
Thanks, this worked perfectly!
Wow – thanks ever so much. I couldn’t understand why it wasn’t working for me either. So frustrating – and yes, the FB help pages are a joke.
This solution worked perfectly for me.
My work FB account has only a handful of friends (I only use it to administer the business pages), so I couldn’t set up the page name I wanted to use. I assigned my personal FB account as an admin on the business page, and then I used that account to set up the business page’s @username.
Thanks so much! :)
This is so clever–it worked perfectly! Thanks for the tip!
Bam!! Still works like a charm!
“NEW USERNAME for a NEW PAGE from a NEW ACCOUNT, the admin account itself needed to have 25 likes”…
Thank you so very, very much! I have been racking my brains and digging for this answer for a month. No help from Facebook itself either. Your suggestion was spot on!
GENIUS!!!!!!!!!!!!!!!!!
Thank you so much for this advice.
I’ve been working on creating a page since I was at a Bridal Expo in November 2019. But I could not find a solution to this problem ANYWHERE on Facebook. I was about to give up!
You just SAVED MY LIFE :)
Thank you very much! I’ve been looking for a solution for several days until I found this blog entry.
This information is out of date.
I fixed the problem going through the authentication process for the personal account behind the business page first.
It worked flawlessly.
You could certainly be right about the info being old news. But it has also helped more than a few people in 2020 (I see their comments). Maybe your way worked for you because your personal account already had the minimum 25 number of likes. Appreciate the feedback nonetheless. Cheers!
Thank you! You have just resolved my issue! :)
Thank you so much for this info!! Really helps us all out and couldn’t find the solution ANYWHERE else!
worked like a charm, thank you
Thank you for sharing. I have this exact problem.
Thank you so much! I’ve been searching for awhile trying to figure out how to fix this!
Thanks for this!
thanks very much
Well done, and thanks for passing it on!
Awesome thank you!
You get superhero boots!!!!!
This worked perfectly. Our new owner was able to add the name first time.
You’re amazing!! Thank you so much. This was driving me nuts.
THANK YOU SO MUCH!!!!!
Honestly, this threw me off, I had to try two of my family members accounts and make them the admin before it worked.
This article is such a massive help.
Great thanks a lot!
THANK YOU!!!
You totally saved the day!!! I never find a solution to any tech problem that easily, you’re an absolute star :)
Worked like a charm, Thanks mate for helping!
Thank you so much for this, really helpful. Will try it now!